Please send us an email on [email protected] to submit our after sales service request. Requests for after sales service by phone or any other mode of communication will not be processed.
IMPORTANT: Siloy.mu (Represented by Tidal Waves Ltd) is a retail distribution service. All products sold on Siloy.mu are covered with BRAND”S WARRANTY. All warranties are provided by the brand’s specific authorized repair center and representing agency in Mauritius. Siloy.mu does not provide repair, exchange or warranty service.
GENUINE WARRANTY ONLY: Siloy.mu works directly with brand’s authorized repair center and official brand’s representative in Mauritius. As such, all products bought on Siloy.mu comes with genuine brand’s warranty service offered by the brand’s authorized repair center and official brand’s representative.
The repair and warranty process: